About Us FAQs

FAQs.
We've compiled some frequently asked questions below. If there is no answer to your question, feel free to contact our support team.

How does BidPrime find leads?


BidPrime monitors and mines over 9000 sources where government entities post their bids. These range from official government websites, purchasing cooperatives, and numerous newspaper classifieds. In addition, many of agencies send BidPrime vendor solicitations.

 

What types of leads does BidPrime provide?


BidPrime’s database contains leads from across the United States, including state agencies, cities, counties, schools, universities, and utility districts. In addition, the Nationwide Plan offers leads from FedBizOpps and the Military.

 

How do I purchase a subscription to BidPrime?


You may set up your account easily through our website to subscribe now. Alternatively, you may call our Sales line at 1-888-808-5356 ext. 1 to set up and pay for an account by phone.

 

What do I do if I forgot my username or password?


Your email address may be used as your username. If you forgot your password, click here and follow the instructions. If you have any difficulties, or if your email address has changed, please contact our support team at 1-888-808-5356 ext. 2.

 

Does BidPrime's free trial require a credit card?


No. The free trial offered automatically expires at the end of the trial, and no payment or upgrade fee is charged unless you choose to upgrade to a paid member account.

 

Does BidPrime's free trial give me full member access?


Yes. BidPrime is the only noted service in that industry that provides a free, full access member trial.

 

How do I receive leads from BidPrime?


BidPrime automatically matches users to bid opportunities using a variety of methods that use keywords, categories, and purchasing codes. Upon setting up an account, multiple automated search agents may be selected that ease the labor of searching for bids manually or setting up these searches on your own. These searches can be adjusted at any time by the user or by contacting our support team.

 

Can I have my leads emailed to more than one email address?


Yes. BidPrime allows multiple email addresses to receive email alerts. The Nationwide Plan allows up to four email addresses, and more may be added for a small additional fee.

 

Does BidPrime charge extra for customer service or account setup?


No. Our email support is the most efficient method for making changes to your account. It is also easier to email our support team to set up a time to speak with someone regarding any changes to your account or to assist with account setup.

 

How much does BidPrime cost?


There are multiple plans to choose from depending upon the range of states needed. Currently, the Nationwide Plan is $600 per year, which includes Federal, Military, State, and Local entities, including educational and public district opportunities. The Single State Plan is a low $150 per year.

 

Does BidPrime charge extra for Federal and Military leads?


Federal and Military leads are included as part of the Nationwide Plan. Additional charges only apply for non-Nationwide plans.

 

Can I cancel my service when I want?


Yes, of course. Our month-to-month plans may be canceled at any time to cease further billing to an account. Annual plans automatically renew, but the renewal may be canceled before the renewal date to avoid additional charges. To do this, you may call our Account line at 1-888-808-5356 ext. 2.