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Terms of Service

General Information.

This is a legal agreement ("Agreement") between You ("the User") and BidPrime.com ("BidPrime"), for use of BidPrime's services which the User agrees to by subscribing to a free trial or paid subscription service constituted by the selection of a username and password. USE OF THIS USERNAME AND PASSWORD TO ACCESS BIDPRIME'S MEMBER AREA REPRESENTS AN AGREEMENT BETWEEN THE USER AND BIDPRIME GOVERNED BY THE TERMS AND CONDITIONS CONTAINED HEREIN.

Jurisdiction: This Agreement shall be governed by and construed under the laws of the State of Texas, U.S.A. Approving these terms, the User consents to the exclusive jurisdiction and venue of the courts located in and serving Travis County, in Austin, Texas.

Modification of these Terms and Conditions: BidPrime may, from time to time, opt to update these terms and conditions in anticipation of new features or services. In this case, the User will be notified at least thirty (30) days in advance by email or in an alert within the User's dashboard area upon logging in to BidPrime. Continued use of BidPrime's service beyond the notice represents the User's acceptance.

BidPrime's Services.

Description of Services: BidPrime provides a database of government contract leads and aggregates this information from a wide range of public and private domain sources. Subscribers with limited access through a free trial, full access trial, or paying for full access through a recurring reserved fee, register keyword searches matching their business to government sales opportunities. BidPrime notifies of matched sales leads at interval determined by the User.

Through BidPrime's user interface, the User may access and organize links and other bid information related to each lead. Notwithstanding the services and tools, BidPrime does not guarantee these tools to be available at any and all times, as they may be upgraded, improved, or removed dependent upon user feedback or software upgrades.

Subscription and Payment.

Paid subscriptions: BidPrime bills the User using a prorated, recurring payment system for subscriptions that recur on a monthly, quarterly, semi-annual or annual basis dependent upon the date of the User's first payment and selection of subscription plan upon payment. Prior to the forthcoming billing cycle, the User's payment method is processed at the selected time interval. If a renewal payment fails or is expired and not updated, the User will be notified by BidPrime and access to BidPrime's services will be suspended until payment is received. BidPrime may attempt to renew the card at a later date unless the User requests a cancellation.

Recurring payments: Unless a user specifies in written or electronic communication to cancel and or not automatically renew, all subscriptions with BidPrime are term subscriptions that renew at a later date. A User who is not scheduled for monthly renewals may turn automatic renewal on or off when logged in under "Billing Settings."

Monthly and quarterly subscriptions: All monthly and quarterly payments are automatic and final. The User is not notified prior to the renewal date. Cancellation will prevent any further charges from occuring, as long as cancellation occurs prior to renewal. Please view the Termination of Services section for more clarity.

Semi-annual and annual subscriptions: All semi-annual and annual payments automatic and final. The User is notified by email at least ten (10) days in advance of the renewal. On the date of renewal, the User is sent a receipt to the main account administrator's email. BidPrime will cancel and void the payment if contacted by 4PM Central Standard Time on the renewal date.

Registration: BidPrime precludes employees, management, consultants, or agents of companies offering services whose purpose it is to collect, redistribute, or sell government bid information and sales leads from signing up for any use of BidPrime's service without express written permission from BidPrime's management. Subscriptions to BidPrime for a free trial or paid subscription by any employee, management, consultant, or agent of a similar government lead notification service or bid aggregation company—done with accurate or false information—constitutes a violation of BidPrime's Terms of Service and will result in immediate termination with no refund. Furthermore, any government bids, awards, general data, product theft, or idea theft occuring from the company or user in violation may result in legal action for damages.

Trial access: Free trials provide two weeks of limited or unlimited access to BidPrime's service. If, after two weeks the User does not opt to subscribe to a paid subscription, BidPrime will disable database access, including saved and tracked leads, and cease all email notification of new leads. BidPrime may at times send promotional offers to trial users, barring any such request by the User to cease emails from BidPrime communicated to the User. The User will not owe BidPrime any payment after the trial ends unless the User opts to purchase the service.

Termination of Services.

BidPrime will not refund any amount of the subscription once a billing cycle begins; rather a cancellation or termination of the account by the User ceases any scheduled recurring renewals in the forthcoming billing period.  To avoid being charged a fee for the next billing period, the User must contact BidPrime's service hotline to submit a cancellation request to a BidPrime agent or file a written cancellation request form through BidPrime's online support at least 24 hours prior to the final day of the billing cycle. BidPrime will provide a confirmation number for the cancellation. The User understands that cancellation of an account may need to be verified by a BidPrime agent. If the User cancels the account prior to the deadline, but a BidPrime agent does not verify this information prior to the User's account charge, the User will be refunded for the entire amount charged.

The User will have full access to the account while the account remains in good standing. BidPrime reserves the right to terminate services for any account found delinquent or in violation of BidPrime's Terms of Service. For trial accounts, a cancellation is not necessary as the User's services will cease after fourteen days of limited access. To cease BidPrime's services before this date, the User may call the BidPrime hotline listed under billing information in the account tab.

BidPrime may retain the User's account settings and contact information after a free or paid subscription ends, barring any request by the User to remove this information. However, BidPrime makes no express guarantee that this information will be accessible after the account is cancelled or deactivated by the User. BidPrime may send the User promotional emails after the account expiration unless the User opts out after cancellation.

Limitation of Liability.

BidPrime offers no guarantees in regards to the content it aggregates in its database, or that which it matches and notifies the User. BidPrime is not responsible for the speed, reliability, accuracy, or quality of the content in its database, as this is determined by the source which BidPrime locates and extracts this information. As such, BidPrime shall not be held liable for any misrepresentations of content contained in any leads located in its database or distributed to the User or any other individual. This condition likewise involves any possible disparities between the publishing source and the information aggregated and contained in BidPrime's database offered to the User.

BIDPRIME OFFERS NO WARRANTIES ON ITS SERVICES AND OFFERS IT "AS IS." ACCEPTING THESE TERMS AND CONDITIONS INDEMNIFIES BIDPRIME AND ITS VALUE-ADDED RESELLERS, EMPLOYEES, MANAGEMENT, AGENTS, AND PARTNERS FROM ANY LIABILITY OR DAMAGES RELATED TO THE USE OF BIDPRIME, INCLUDING ANY LEGAL FEES OR FINANCIAL ISSUE RESULTING FROM USE OF BIDPRIME, INCLUDING ANY LOSS OF BUSINESS, PROFIT, OR CONTRACT BY MISREPRESENTED, INCORRECT, OR ANY OTHER ISSUE RESULTING FROM LOSS RESULTING FROM USE, OR THE INABILITY TO ACCESS BIDPRIME. THE LIMITATION OF LIABILITY IS ENFORCEABLE TO THE FULLEST EXTENT OF THE LAW, AND TO ANY EXTENT THAT BIDPRIME IS HELD RESPONSIBLE, ANY AMOUNT PAID WILL NOT EXCEED THE AMOUNT PAID BY THE USER TO BIDPRIME IN THE PREVIOUS 3 MONTHS.

Privacy of User Information.

Privacy: BidPrime respects the User's privacy and has undertaken extraordinary measures to protect it. BidPrime will not sell or share any customer information to third party services for any reason, and any information and cookies stored are done so with the purpose of improving features and the service, and not to share or benefit any 3rd party. For more details about this policy, see BidPrime's Privacy Policy.